When you purchase an Automatic Renewal Membership, your AHPCS membership will be conveniently renewed at the start of each membership year. This subscription will continue until you cancel the option.
Below you will find answers to some commonly asked questions about auto-renew. If you continue to have questions or issues, please Contact Us!
Am I required to have an Auto-Renew membership?
If I purchase Auto-Renew, when will I be charged?
What if I purchase Auto-Renew before my current membership expires?
How do I view my Auto-Renew membership details?
How do I change my Auto-Renew payment method?
How do I cancel my Auto-Renew membership?
Am I required to have an Auto-Renew membership?
No. Members may continue to purchase the 1- or 2-year memberships as before. Auto-renewal memberships are simply an additional option for members preferring the convenience of automatic annual billing.
If I purchase Auto-Renew, when will I be charged?
You will be charged your initial membership fee on the day you buy the membership. Your credit card will then be charged the renewal amount annually beginning one year from the date of purchase until the membership is canceled.
What if I purchase Auto-Renew before my current membership expires?
Members with an active membership who purchase auto-renew will have their annual payment date extended during order processing to reflect the remaining time on their current membership.
For example, if a member purchases auto-renewal on January 15th for a membership expiring on February 1st, they will be charged the initial fee on January 15th, but the next payment date will be set for one year from February 1st.
How do I view my Auto-Renew membership details?
1. Log in to your AHPCS account: https://ahpcs.org/my-account/
2. From the left-hand menu, select “My Subscription.”
How do I change my Auto-Renew payment method?
1. Log in to your AHPCS account: https://ahpcs.org/my-account/
2. From the left-hand menu, select “My Subscription.”
3. In your subscription details, click on the red “Change Payment” button.
4. From the Change Payment Screen, scroll down to the Credit Card (Stripe) section and select “Use a new payment method” to enter new credit card information.
5. Click the yellow “Change Payment Method” button to complete.
How do I cancel my Auto-Renew membership?
1. Log in to your AHPCS account: https://ahpcs.org/my-account/
2. From the left-hand menu, select “My Subscription.”
3. In your subscription details, click on the red “Cancel” button.
4. Clicking “Cancel” will deactivate your auto-renew subscription and change your subscription status from “Active” to “Pending Cancellation.” Your membership benefits will expire at the end of your pre-paid term.